terms of service

Last Updated: August 16, 2025

Welcome to Lovenut! These Terms of Service (“Terms”) govern your use of our website,(the “Site”), and the services and products we offer.

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to these Terms, please do not use this Site.

1. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement as per the Indian Contract Act, 1872, to use this Site and purchase our products. By using this Site, you represent and warrant that you meet these eligibility requirements.

2. User Accounts

To place an order, you may be required to create an account. You are responsible for:

* Providing accurate, current, and complete information.
* Maintaining the confidentiality of your account password.
* All activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account.

3. Products, Pricing, and Payment

* Product Information: We strive to display our products and their descriptions as accurately as possible. However, the appearance of colours and packaging may vary slightly. All products are subject to availability.
* Allergen Disclaimer: Our chocolates are produced in a facility where nuts,ashwagantha,macaroot,ginseng,cocoa mass are present. While we take precautions, we cannot guarantee that any product is completely free of trace amounts of these allergens. Customers with severe allergies are advised to exercise caution.
* Pricing: All prices are listed in Indian Rupees (INR). Prices are subject to change without notice. The price applicable to your order will be the price current at the time your order is accepted. Prices may be inclusive or exclusive of Goods and Services Tax (GST) as indicated at checkout.
* Payment: We accept payment through [COD Credit Cards, Debit Cards, UPI, Net Banking]. You agree to provide valid and current payment information. By completing a purchase, you authorize us to charge your selected payment method.
* Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept, decline, or cancel any order for any reason, including but not limited to product unavailability, errors in pricing, or suspicion of fraudulent activity.

4. Shipping and Refund Policies

All purchases of physical goods from our Site are subject to our Shipping Policy and our Refund & Return Policy. By agreeing to these Terms, you also agree to the terms laid out in those policies, which are incorporated herein by reference.

5. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Lovenut or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. Prohibited Conduct

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site. Prohibited activities include, but are not limited to:

* Violating any local, state, national, or international law, including the Information Technology Act, 2000.
* Attempting to gain unauthorized access to any part of the Site or its systems.
* Uploading or transmitting viruses or any other malicious code.
* Engaging in any data mining, data harvesting, or similar activity.

7. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. Your use of the Site signifies your consent to the data practices described in our Privacy Policy.

8. Disclaimer of Warranties and Limitation of Liability

This Site and all information, content, materials, and products included on or otherwise made available to you through this Site are provided on an “as is” and “as available” basis, unless otherwise specified in writing.

To the fullest extent permissible by law, Lovenut shall not be liable for any indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the Site or the performance of the products purchased through the Site. Our total liability to you for any and all claims arising from the use of the Site or purchase of our products is limited to the amount you paid to us for the specific product giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Lovenut, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site or your violation of these Terms.

10. Governing Law and Dispute Resolution

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the Republic of India. You agree that any legal action or proceeding shall be brought exclusively in the competent courts located in Chennai, Tamil Nadu, India.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised version on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

Lovenut
A12 Puthu Kavery Nagar, Poolangudi, Happ Post, Palaganaankudi,trichy-16
Email: lovenut.dm@gmail.com